2024-2025 Catalog
Computer Technical Support Certificate
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 Return to: Academic Programs (A-Z)
Code: CERT.COMP.SUPPORT
This certificate program emphasizes troubleshooting and diagnostic skills for both hardware and software issues encountered at a Help Desk. Preparation includes computer support, upgrade and repair functions. This program assists with preparation toward the CompTIA A+ Certification.
Program Learning Outcomes (PLOs)
- Troubleshoot and solve a variety of equipment‐related issues in a workplace environment.
- Make recommendations regarding appropriate equipment acquisition, maintenance, upgrade and life‐cycling in the workplace.
- Use standard business productivity software to support electronic projects.
Career Pathways
| Computer technician |
Computer systems analyst |
Computer support specialist |
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Recommended Semester Sequence
General Education Requirements
Restricted Program Requirements
Total Credit Hours: 33
Specific Program Notes
Students are encouraged to take their courses in semester sequence order.
Please note that required courses may have prerequisites. Click on each course to view details.
**General Education Course List .
Students enrolled in this program ARE REQUIRED to successfully complete a course in basic algebra if indicated by Placement Testing.
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