Code: AAS.HP.MOA

Medical Office Assistants are multi-skilled practitioners who perform administrative and clinical as well as management duties. Graduates may work in physicians’ offices, clinics, HMO’s, billing companies, or other ambulatory care facilities, such as freestanding emergency centers and hospitals. Clinical responsibilities include: performing laboratory tests, taking electrocardiograms, injections, vein punctures, sterilization techniques, vital signs, and assisting with minor surgery. Administrative responsibilities include scheduling appointments, billing and collecting, coding diagnoses and procedures, insurance claim forms, medical records, performing computer applications, and providing patient instructions. Graduates are prepared to take the Certified Medical Assistant examination by the American Association of Medical Assistants.

Program Learning Outcomes (PLOs)

1. Demonstrates entry-level competency in performing administrative medical office assistant skills.
2. Demonstrates technical proficiency in all clinical skills.
3. Assess disease symptoms and diagnostic treatments to determine patient care.
4. Apply medical terminology when communicating in a health care setting with patients, physicians, and all members of the health care team.
5. Apply critical thinking skills to construct, evaluate, and measure administrative tasks to operate the office efficiently.
6. Demonstrate ethical and professional behavior in the workplace.
7. Adhere to state, federal and local regulations and laws that apply to health care.
8. Communicate effectively with diverse populations.

Career Pathways